Talk to the people who build iotoms
No ticket portal, no tier-one script. Your question lands with the team that ships the product — and if a van is blocked mid-route, that goes first.
Pick a channel
Fastest way to reach us. Send a message and a real person from the product team replies — screenshots and voice notes welcome.
Chat on WhatsAppBest for anything with detail — exports, billing questions, feature requests. We reply within one business day.
iotomsdev@gmail.comPhone
Talk it through. If your vans are on the road and something is blocking a sale, call — that jumps every queue.
+91 75920 60120Book a session
A 30-minute screen-share for onboarding, workspace setup or a walkthrough of anything in the console.
Pick a slotSupport hours: Monday to Saturday, 9:00–19:00 IST. Urgent route-blocking issues are answered outside these hours on WhatsApp.
Solve it yourself in five minutes
Quick start
From empty workspace to first route sold — the setup order that works.
Catch weight
Order in crates, stock by measured weight — how tare and variance work.
Routes & vehicles
Vans, visit order and customer stores — how the trading day is modelled.
All documentation
Every guide in one place, from procurement to reports.
Still stuck? We'll look at it with you
Book a 30-minute screen-share and we'll work through it on your own workspace.
Book a session